Privacy Policy
Effective Date: July 2026
At THE FLY4 SPORTS, a factory-direct manufacturer of custom sportswear and apparel, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website, products, and services.
By accessing our website or placing an order, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with us:
Personal Information
- Name
- Mobile Number
- Email Address
- Company/Organization Name
- Billing Information
- Shipping Information
- GST Details (where applicable)
Order Information
- Products Ordered
- Quantity
- Size Details
- Design Files
- Logos
- Custom Artwork
- Payment Status
- Delivery Details
Technical Information
While browsing our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Website Usage Data
- Cookies
2. How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Provide quotations
- Respond to enquiries
- Customize products
- Improve customer support
- Process payments
- Arrange shipping
- Communicate order updates
- Improve our website and services
- Analyse website performance and user experience
- Send promotional offers and marketing communications (only where permitted or with your consent)
3. Cookies & Analytics
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website functionality.
We may also use website analytics and marketing tools (such as Google Analytics, Meta Pixel, or similar technologies) to understand website performance, improve user experience, and measure the effectiveness of our marketing efforts.
You may disable cookies through your browser settings. However, doing so may affect the functionality of certain features of our website.
4. Data Protection
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
Although we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties where necessary to:
- Process payments
- Deliver shipments
- Provide customer support
- Comply with legal or regulatory obligations
- Improve business operations
These service providers are required to maintain the confidentiality of your information and use it solely for the services they provide on our behalf.
6. Customer Artwork & Intellectual Property
All logos, artwork, designs, trademarks, and files shared by customers remain the property of the respective customer.
Such materials are used solely for manufacturing, quality assurance, order fulfilment, and related business operations unless otherwise agreed in writing.
7. Marketing Communication
With your consent, we may occasionally send updates regarding:
- New product launches
- Promotional offers
- Business announcements
- Company updates
You may opt out of receiving marketing communications at any time by contacting us or by following the unsubscribe instructions included in such communications.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of such websites. We encourage users to review their respective privacy policies before providing any personal information.
9. Data Retention
We retain customer information only for as long as necessary to:
- Complete and fulfil orders
- Maintain business records
- Comply with legal and regulatory requirements
- Resolve disputes
- Improve customer service
10. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal information where legally permissible
We will make reasonable efforts to respond to such requests in accordance with applicable laws.
11. Children’s Privacy
Our website is intended for individuals aged 18 years or above or those legally authorized to enter into binding contracts.
We do not knowingly collect personal information from children.
12. Policy Updates
THE FLY4 SPORTS reserves the right to modify or update this Privacy Policy at any time without prior notice.
Any revised version shall become effective immediately upon publication on our website.
Customers are encouraged to review this page periodically to stay informed of any updates.
13. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact us.
Email: fly4.sales1@gmail.com
Website: www.thefly4sports.com
